This Privacy Policy clearly explains what data vv345 collects from Brazilian users, how it is used, with whom it may be shared, and what your rights are as the data subject, in accordance with Brazil's General Data Protection Law — LGPD (Law No. 13,709/2018).
Six security and privacy pillars that keep your information protected on the platform
Vv345 — sports betting and online casino platform accessible at vv345.best — takes the privacy of its Brazilian users just as seriously as it takes the security of financial transactions. This Privacy Policy is designed to help you understand exactly what information we collect, why we need it, and how we keep it protected.
Last updated: June 2026. Material changes will be communicated by email at least 7 calendar days before taking effect.
For the purposes of the LGPD (Law No. 13,709/2018), the controller of personal data collected through the vv345 platform is the legal entity responsible for operating the vv345.best website and all associated digital services, including Sports Betting, online casino, crash games, bingo, progressive jackpot, and ancillary features.
The Data Protection Officer (DPO) can be reached at any time by email at privacidade@vv345.best or via live chat available 24 hours in Portuguese. vv345 will respond to all privacy-related requests within a maximum of 15 calendar days, as required by the LGPD.
Vv345 collects personal data at different points during your interaction with the platform. The categories of data collected and the context in which this happens are described below:
| Category | Data Collected | When It Is Collected |
|---|---|---|
| Identification | Full legal name, CPF, date of birth, photo ID (national ID card or driver's license) | Registration and KYC verification |
| Contact | Email address, mobile number, residential address | Account registration and profile updates |
| Financial | Pix key, bank details for wire transfers, transaction history (deposits and withdrawals) | Deposits and withdrawals |
| Platform Usage | Betting history, games accessed, session duration, sport preferences | During platform use |
| Technical | IP address, device type, operating system, browser, approximate location | Platform access (automatic) |
| Communication | Support message history, complaints, and registered requests | Customer support interactions |
Important note about card data: vv345 does not store the full card number, CVV, or expiration date of any credit or debit card. This information is processed directly by PCI-DSS certified payment gateways and is never recorded on the platform's servers.
Every piece of data collected by vv345 has a specific purpose. vv345 does not collect information for the sake of it — every registration field and every technical data point exists for a concrete reason. The purposes of use are:
The LGPD requires that each data processing activity have a specific legal basis. vv345 processes your personal data based on the following grounds set out in Article 7 of Law No. 13,709/2018:
Consent withdrawal: For processing based on consent (such as email marketing), you may withdraw your authorization at any time at no cost. To unsubscribe from promotional emails, click the unsubscribe link in any communication you receive, or contact our support team.
Vv345 never sells, rents, or trades users' personal data with third parties for commercial or advertising purposes. Data sharing only occurs in the situations described below, always limited to the minimum necessary and backed by contractual data protection guarantees:
All third parties with whom vv345 shares personal data are contractually bound to process that information solely for the agreed purposes, to adopt appropriate security measures, and to comply with LGPD requirements.
Vv345 uses cookies and similar technologies to ensure the platform works correctly, improve the user experience, and — with your consent — personalize content and offers. The types of cookies used are:
You can manage your cookie preferences at any time through your browser settings or the platform's privacy preference center. Disabling essential cookies may prevent critical features such as login and bet processing from working properly.
Vv345 applies a robust set of technical and organizational measures to protect Brazilian users' personal data against unauthorized access, loss, destruction, or improper disclosure:
User responsibility: Account security is a shared responsibility. Use a strong, unique password for vv345 (at least 8 characters with letters, numbers, and symbols), enable 2FA, and never share your login credentials. If you suspect unauthorized access, contact support immediately via live chat or WhatsApp — available 24/7 in Portuguese.
Vv345 retains personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with the minimum retention periods required by applicable Brazilian law:
Once the applicable retention periods expire, data is securely deleted or irreversibly anonymized so that the data subject can no longer be identified.
Under Brazil's LGPD, you have a comprehensive set of rights over the personal data vv345 processes about you. You can exercise any of these rights at any time, free of charge, via live chat, WhatsApp, or email. privacidade@vv345.best:
Response time: vv345 will respond to all rights-exercise requests within 15 calendar days from the date of receipt, in accordance with the timeframe established by the LGPD. For more complex cases requiring additional review, we will communicate the new estimated timeframe within the initial 15 days. If you are not satisfied with our response, you may appeal to the ANPD — Autoridade Nacional de Proteção de Dados.
Vv345 is a platform exclusively intended for individuals aged 18 (eighteen) years of age or older. vv345 does not intentionally collect personal data from users under 18 and does not permit registration or use of the platform by this age group.
Mandatory identity verification (KYC) prior to the first withdrawal includes date-of-birth confirmation based on the CPF and the document provided. If vv345 determines that an account was created by a minor, the account will be closed immediately and any deposits made will be returned to the legal guardian, with no bonus credits or betting winnings issued.
Parents or guardians who identify misuse of the platform by a minor in their care should immediately contact vv345 support via live chat or by emailing privacidade@vv345.best.
In some cases, personal data from vv345 users may be processed on servers or by service providers located outside Brazil. This can occur with cloud infrastructure providers, security services, or international casino game providers.
When this occurs, vv345 ensures that international data transfers are carried out only:
Vv345 does not transfer personal data to countries or organizations that do not provide adequate protection guarantees, as defined by the criteria established by the ANPD.
Vv345 may update this Privacy Policy periodically to reflect changes in data processing practices, applicable Brazilian legislation, or new services launched on the platform.
To exercise your rights as a data subject, ask questions about this Privacy Policy, report a potential security incident, or file any complaint related to how vv345 handles your personal data, please use the channels below:
If you are not satisfied with vv345's response to a privacy request, you have the right to file a complaint directly with the ANPD — Autoridade Nacional de Proteção de Dados, the federal authority responsible for overseeing LGPD compliance in Brazil.
When you create an account on vv345 and make a Pix deposit to bet on the Brasileirão, volleyball, or a UFC card, you're sharing information that deserves to be handled responsibly. CPF, phone number, banking details, betting history — these are sensitive data points that reveal a lot about you. vv345 understands the weight of that trust and has built a privacy infrastructure that goes beyond the minimum required by the LGPD.
Brazil's General Data Protection Law (Law No. 13,709/2018) came into force in 2020 and established clear rules on how companies may collect, use, and store the personal data of Brazilian citizens. vv345 has applied the LGPD's requirements not as a bureaucratic compliance exercise, but as an opportunity to build a more transparent relationship with its users. Every piece of data we request at registration has a reason to exist. Every instance of sharing with third parties has a justification and a contractual safeguard.
One of the most common concerns for online betting platform users is what happens to their credit or debit card data. At vv345, the answer is straightforward: nothing is stored on the platform's servers. Card transactions are processed by PCI-DSS-certified payment gateways — the most rigorous international standard for payment data security. When you enter your card number on vv345, that information goes directly to the payment processor and is never recorded in any vv345 database.
The identity verification process (KYC) is required before your first withdrawal and may raise questions about the security of submitted documents. vv345 encrypts all received documents — national ID cards, driver's licenses — at rest using bank-grade standards. Access to these documents is restricted to staff with a specific KYC review role, and every access is logged with the date, time, and staff member's identification. Documents submitted by users whose verification is complete are retained only for the minimum period required by anti-money laundering legislation.
Betting history is something many users don't think of as 'personal data' — but it is. Knowing that you regularly bet on Flamengo matches, that you tend to place live bets during Copa do Brasil rounds, or that you play slots late at night is information that, in the wrong hands, could be used in ways that don't benefit you. vv345 uses betting history exclusively for three purposes: resolving disputes about bet outcomes, identifying betting patterns that may indicate at-risk behavior (for responsible gambling purposes), and improving the platform based on aggregated, anonymized data. Never to sell behavioral profiles to third parties.
When it comes to cookies, vv345 uses only what is strictly necessary to keep the platform running smoothly. Essential cookies maintain your session after login and ensure transactions are processed correctly — without them, the platform simply cannot function. Optional cookies — for personalization and performance analytics — are only activated with your explicit consent, which can be managed in your privacy preferences at any time. vv345 does not use tracking cookies for advertising on other sites.
For anyone unsure about how to exercise their LGPD rights in practice: vv345 makes it straightforward. To find out what data we hold on you, simply contact support via live chat or email privacidade@vv345.best with an access request. To correct inaccurate information — such as a misspelled name or an outdated phone number — support can resolve it in minutes. To delete your account and all associated data that can legally be removed, the privacy team will initiate the process and confirm the timeline.
It is worth noting that some data cannot be immediately deleted due to legal obligations. CPF, financial transaction history, and KYC documents must be retained for a minimum of 5 years after account closure, as required by anti-money laundering regulations and Brazilian tax law. This is not a choice made by vv345 — it is a legal requirement that all financial service providers in Brazil must comply with. After that period, the data is irreversibly deleted or anonymized.
Information security at vv345 is monitored around the clock by automated systems that detect intrusion attempts, suspicious access patterns, and anomalous behavior in real time. Should any incident involving personal data occur, vv345 is legally required to notify the ANPD and affected users within the timeframes established by the LGPD. Transparency in these situations is not optional — it is an obligation that vv345 takes seriously. Your privacy is not a secondary feature of the vv345 betting experience — it is part of the foundation on which the platform was built.
Straight answers to the most common questions about data protection on the platform
Privacy and Security First
Vv345 brings together the best Sports Betting and online casino experience in Brazil with the highest data protection standards under the LGPD. Sign up for free, deposit from R$ 20.00 via Pix, and get up to R$ 1,200.00 in bonus on your first deposit.
SSL 256-bit · LGPD · No data selling · Min. deposit R$ 20.00 · Pix 8s · +18
A note about this Policy — This Privacy Policy was drafted in compliance with the LGPD (Law No. 13,709/2018) and describes all of vv345's data processing practices. To exercise your rights as a data subject or raise any privacy concern, please contact us at privacidade@vv345.best or via 24h live chat. You can also check our Terms and Conditions and the Responsible Gaming.
Betting should be entertainment — never a pressure. vv345 offers configurable deposit limits, session alerts, and self-exclusion for anyone who needs a break. Access restricted to users aged 18 and over. If you need support: CVV 188 (24h, free of charge).
Responsible Gaming